FAQS
FAQs
Q: What are the delivery costs?
A: Standard Shipping 0.0 kg – 3.0 kg £4.95
Q: Are our products safe?
Q: What are the delivery costs?
A: Standard Shipping 0.0 kg – 3.0 kg £4.95
Standard Shipping 3.0 kg – 10.0 kg £6.50
Standard Shipping 10.0 kg – 25.0 kg £9.50
Q: Are our products safe?
A: All our toys carry the CE marking and are tested to the highest standards.
Q: Do you ship Internationally?
A: Please contact us on help@threadbeardesign.com and we will arrange delivery for you.
Q: Can I make a payment offline?
A: We take all major credit and debit cards.
Q: Do you ship Internationally?
A: Please contact us on help@threadbeardesign.com and we will arrange delivery for you.
Q: Can I make a payment offline?
A: We take all major credit and debit cards.
Please call 01526 341177. Lines are open 9am -5pm Monday-Friday.
Q: Can I cancel or change an order?
A: Please make sure to contact us within 24 hours of purchase.
Q: Do you gift wrap?
A: Unfortunately we are unable to offer a gift wrapping service at present.